FAQ - QUESTIONS & ANSWERS ABOUT ASSEMBLY

CAN YOUR PRODUCTS ALSO BE MOUNTED IN MIRROR IMAGE?

Yes, during assembly you have the freedom to choose how you want to set up your product. The easiest way to do this is to mirror the product image and follow the steps in the assembly instructions in the corresponding reversed order.

DO I NEED TO FIX MY PRODUCT TO THE FLOOR?

No need to worry — it is not strictly necessary to secure our products to the floor. Wall mounting is entirely sufficient to ensure a solid and stable installation without having to drill holes in the floor. We do recommend carefully reading the included instructions to choose the best mounting method for your product. If you have any further questions or concerns, please do not hesitate to contact us.

CAN I ATTACH MY PRODUCT TO ALL WALL TYPES?

In principle, our furniture is designed for installation on all types of walls. However, it is essential to use the correct wall plugs and screws for the respective wall material. We recommend using the screws and wall plugs included in the delivery for concrete, brick, or wooden walls. If you are unsure, we recommend asking an expert at your local hardware store for assistance. Our goal is to ensure that your product is mounted securely and firmly to the wall.

WHAT IS THE BEST WAY TO ASSEMBLE MY PRODUCT?

To ensure a successful assembly, it is advisable to follow the included instructions. It is helpful to only tighten the components loosely at first during assembly and to position them directly into the intended place. This ensures a smooth and hassle-free build.

THE COMPONENTS CANNOT BE ALIGNED AS DESCRIBED IN THE INSTRUCTIONS, OR MAY BE TOO LOOSE.

During production, deviations in the threading can occur, which may result in the connection not locking into the desired position. If feasible, try using the opposite end of the pipe or fitting, or another identical part in that position. This often resolves the issue. No improvement? Don't hesitate to contact us at hallo@urb.style — we're here to help!

IS IT POSSIBLE TO ASSEMBLE YOUR PRODUCTS ON YOUR OWN?

We generally recommend assembling our products together with another person. For example, one person can stabilize the clothing rack while the other handles the screwing or drills holes in the wall. Plus, working together is often much more enjoyable.

DO YOU OFFER AN ASSEMBLY SERVICE?

Unfortunately, we do not currently offer an assembly service.

ANY MORE QUESTIONS?