FAQ / QUESTIONS & ANSWERS - PRODUCT INFORMATION
WHAT DIAMETER DO THE PIPES HAVE?
For our Premium clothing racks, we use 3/4-inch pipes with a diameter of 26.9 mm. For our Light garment racks, we use 1/2-inch pipes with a diameter of 19.7 mm. We do not offer any other sizes. We deliberately chose 3/4-inch pipes for our Premium clothing racks to ensure the required stability.
WHAT IS THE LOAD CAPACITY OF YOUR PRODUCTS?
Our clothing racks are designed to support a load of up to 100 kg. For wall- or ceiling-mounted models, however, stability depends heavily on the nature and condition of the wall or ceiling.
I AM INTERESTED IN A WALL- OR CEILING-MOUNTED PRODUCT. WHAT SHOULD I CONSIDER?
It is important to use the appropriate fastening materials for the specific wall or ceiling material. We recommend using the screws and wall plugs included with your order for concrete, brick, or wooden walls. If you are unsure, you can always ask a knowledgeable hardware store assistant for advice.
WHAT COLORS ARE YOUR PRODUCTS AVAILABLE IN?
Our pipes have a slightly glossy dark grey/anthracite surface finish. The exact shade may appear lighter or darker depending on lighting conditions. We do not offer additional colors, as we have deliberately chosen this distinctive look. Instead, we offer a wide selection of different clothing rack styles.
HOW SHOULD THE DIMENSIONS OF THE GARMENT RACKS BE INTERPRETED?
The dimensions we provide are maximum measurements in centimeters. The numbers in parentheses indicate the length of the pipes used. For example:
BOB Width 110cm (30/60)
Total width: 110cm
Left side: 1x 30cm pipe
Right side: 2x 60cm pipes.
Please note that the total measurement consists of the sum of the pipe lengths plus the intermediate lengths of the connectors. The variant you have chosen may look different from the variant shown in the images.
HOW SHOULD YOU CARE FOR YOUR CLOTHING RACK?
We recommend wiping down the clothing rack with a dry cleaning cloth before using it for the first time. Avoid using water for cleaning, as this can cause rust to form.
WHAT IS THE OIL FILM ON THE PIPES?
The oil film coating our clothing racks protects your furniture from flash rust. Flash rust can form on unprotected surfaces due to high humidity in warehouses or transport vehicles during shipping. Once your furniture has arrived, the oil has served its protective purpose and can be removed. This is where you come in: show your new furniture piece a little care by thoroughly wiping it down with the cloths included. Any remaining traces of oil will dissipate over time and disappear on their own.
I CAN SEE OIL STAINS ON MY CLOTHING. HOW CAN I REMOVE THEM?
Don't worry if oil stains accidentally get on your clothes. They can easily be removed by washing at 40 degrees.
WHY CAN'T I SCREW THE THREADS IN ALL THE WAY?
Don't worry — it is completely normal for the threads to protrude by approximately 2–4 mm. This is because they are cut in a tapered shape. In water pipes commonly used in plumbing, this shape ensures a tight connection and prevents water from leaking.
IS THERE A SHOWROOM WHERE I CAN VIEW YOUR CLOTHING RACKS IN PERSON?
At this time, we unfortunately do not yet have our own showroom.